Shipping & Returns
GENERAL DECOR ITEMS
Lead time and shipping varies depending on the product. Information will be specified in each product description. Please note, changes to an address cannot be made after 24 hours of order receipt. Once your order has shipped, we cannot make changes to the order.
At Interior Designs By Tiffany we work hard to update our site often to reflect the most accurate stock and estimated shipping timeframes. Changes to an estimated shipping time frame attributed to a delay in production may occur and are subject to change. Interior Designs By Tiffany will notify you of any changes to the item(s) in your order and ship any available items. Furniture, Rugs, Lighting, Wallpaper, Fabric and Artwork orders cannot be canceled due to a backorder. Once an order is created, it is sent to the manufacturer. A cancellation cannot be processed once the manufacturer has confirmed the order.
FURNITURE, LIGHTING, RUGS, TEXTILES, WALLPAPER & ACCESSORIES
All our products are subject to availability. Most are made to order and we will email you with shipping dates and ask that you contact us at firstname.lastname@example.org for availability and shipping before placing an order.
Carrier tracking information will be provided once shipped. Transit times vary depending on product and location. All furniture, lighting, rugs, textile, wallpaper & accessories sales are final. No returns or restocking.
ALASKA & HAWAII
Items shipped to Alaska and Hawaii are delivered by UPS with an additional charge of $10. Furniture, artwork, lighting, rug, and mirror deliveries are not available to these areas.
Unfortunately, we cannot ship to the U.S. territories or foreign countries at this time. Interior Design By Tiffany is not responsible for any damaged pieces that are shipped through a forward shipping company and any initial and/or return shipping costs associated with a general return.
Most of our furniture and artwork, in addition to large lighting, rugs, and mirrors will be delivered third party by a delivery service provider. This time frame includes hub transfers, sorting, and inspections. Please email us for shipping times and availability before placing an order. Transit is separate from initial shipping time and typically takes 10-14 business days
Once ready to be delivered, a representative from your local delivery agent will reach out to you directly to schedule a time that works for you to deliver your piece. The representative will assist in moving and placing the piece in the desired space of your home (no more than one flight of stairs). Please note: an oversized/fragile item fee covers the cost of moving the oversized piece into the desired space and does not include package material removal or assembly. This fee does not include White Glove Delivery services.
Before your appointment, please make sure the walkway and the area where you’d like the item placed are clear. The delivery agent cannot move existing furniture to make room for the new item. The agent is also unable to remove unwanted furniture or make any modifications to your home.
We ask that you take the time to review your delivery upon its arrival, and provide a signature upon receipt. If you have any questions about how your furniture item will be shipped and delivered, please call us at 949 646-1446 or email us at email@example.com.
Damages to the merchandise while in transit, or defects in manufacturing are rare, but occasionally do happen. Should your piece arrive with a defect or damage we will do our very best to have a replacement shipped out to you as soon as possible.
Please fully inspect your furniture at the time of delivery and note any damage or defect by email to firstname.lastname@example.org within 24 hours of receipt, so that we may file a claim and include in your delivery documents.
If you refuse your furniture, wallpaper, fabric, artwork, lighting, rug, and mirror delivery due to damage or manufacturing defect, the piece will be brought back to the local delivery terminal. We will then review and evaluate the condition of the piece. Please note, the claims process for damaged furniture, artwork, lighting, rugs, and mirrors takes 3-5 weeks to finalize and issue a replacement. Interior Design By Tiffany will work hard to have a replacement issued and shipped as soon as possible.
Furniture that is refused due to non-damage or defect related feedback will be will be issued store credit as a refund less the original handling fee charges and a 30% restocking fee. No refunds.
TERMS OF SERVICE
SECTION 1- LEGAL INFORMATION
This website is expressly owned and operated by Interior Designs By Tiffany. The mailing address for Interior Designs By Tiffany 2281 La Playa Drive South, Costa Mesa, CA. 92627. Unless otherwise noted, all design and content featured on interiordesignbytiffany.com-including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Interior Designs By Tiffany. This website in its entirety is protected by copyright and applicable trade dress. All rights, titles, and interests are reserved.
SECTION 2 – LIMITATION OF LIABILITY
Given the unpredictability of technology and the online environment, Interior Designs By Tiffany does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Interior Designs By Tiffany shall not be liable for damages of any kind related to your use of or inability to access this website.
SECTION 3 – PRODUCT INACCURACIES
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on interiordesignbytiffany.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability or in any way affects your individual order. Please be aware that we present our content ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Interior Designs By Tiffany product is listed at an incorrect price due to photo-graphical error, typographical error or error in pricing information from our suppliers, Interior Designs By Tiffany shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Interior Designs By Tiffany shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Interior Designs By Tiffany shall issue a credit to your credit card account in the amount of the incorrect price.
SECTION 4 – PRODUCT AVAILABILITY
Products that we have listed on our website are in constant motion and change often and at time of ordering. Certain products may not be available immediately, back-ordered or discontinued. That is why we ask that you email us about timing and availability at email@example.com before placing an order. At Interior Designs By Tiffany we make every attempt to remove that item from the website in a timely manner.
SECTION 5 – PRODUCT INFORMATION
Interior Designs By Tiffany products displayed on the website are available online only. The prices displayed on the website, are quoted in U.S. Dollars.
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.
SECTION 6 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Interior Designs By Tiffany, its officers, directors, employees, agents,licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
SECTION 7 – CORRESPONDENCE
Although we will make every effort to respond quickly to applicable email messages and social media outlets (InstaGram, Facebook, etc.), interiordesignbytiffany.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feed- back regarding interiordesignbytiffany.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas suggestions, materials, or information via this website or any email connection. Please note that all of your comments,feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through interiordesignbytiffany.com shall become and remain the property of Interior Designs By Tiffany. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.-